At Verse we strive to provide a seamless shopping experience for our international customers. We offer international shipping to various regions worldwide. Please review the following information regarding our shipping policy and rates per region.
1. Shipping Method :
We utilise reliable shipping carriers to ensure your orders are delivered promptly and securely. Our preferred shipping carriers are DPD and DHL express for international orders and Fietskouriers within the Netherlands. Fietskouriers is a bicycle delivery service which is also carbon efficient.
2. Processing Time :
Once your order is placed, we typically require 1-2 business days to process and package your items before they are shipped. Please note that this process can change during peak season and unforeseen circumstances.
3. Shipping Rates :
Our international rates are based on the weight of the package and the destination region.
Netherlands (
>75 euro free shipping
<75 euro 4 euro per order
Delivery is usually within 1-2 days
* PICK UP IN OUR STORE IS TOTALLY FREE
Belgium & Germany
>100 euro free shipping
<100 euro 5 euro per order
Delivery is usually 3-4 days
Rest of Europe
>150 euro free shipping
<150 euro 10 euro per order
Delivery is usually within 1 week
UK
>250 euro free shipping
<250 euro 15 euro shipping per order
Delivery is usually 3-4 days
North America / Canada
>250 euro free shipping
<250 euro 18 euro per order
Delivery is usually 3-4 days
Rest Of World
50 euro per order
Delivery is usually within 1 week
International customers are responsible for any customs duties, taxes or fees imposed by their respective countries. Please be aware of your countries import regulations and associated costs before placing an order. We are unable to predict or control these charges as they are determined by customs.
5. Tracking & Insurance :
To ensure peace of mind all international shipments are provided with tracking info.
6. Order Tracking :
Once your order is shipped you will receive a confirmation email containing your tracking number and instructions on how to track your package. You can monitor the progress of your shipment using the tracking number provided.
7 Delivery Time :
The estimated delivery time varies depending on the destination. Please note that unforeseen delays may occur due to customs clearance, local holidays or other factors beyond our control.
8. Refunds & Exchanges :
Please refer to our dedicated returns and exchange policy page. We strive to provide a hassle free return process while ensuring fairness for both our customers and our business.
